Kaiser Loses Its Proper Focus

Kaiser Honolulu Sign

Auwe! to Kaiser’s Honolulu clinic which has lost its focus and has forgotten who pays for its survival. As a non-profit medical provider, you would think Kaiser would cater to its patients, not some obscure taxi company. Auwe, which means “oh” or “ouch” is often used as an exclamation of annoyance or irritation, similar to, “Oh please!” or “Give me a break!” or “You need a slap!” In this case, Kaiser needs a slap — a hard one!

Kaiser Urgent Care ParkingThe entrance to the urgent care department of this clinic had, at one time, four or five stalls for those who needed urgent care. Now, it has been chopped down to two. There are two handicapped stalls and that’s it. The other two stalls have been marked off to be used by a taxi company.

From what I could gather, the clinic got tired of dealing with the taxis parking in front of the main entrance to the clinic. Well, if the security guards can’t deal with the taxi companies, they need to find another job! The lazy, arrogant, do-nothings have no problem dealing with ailing people who really NEED those stalls. I had to bring an ailing family member to the clinic the other day and the only two stalls available were taken.

Kaiser1

So, of course I parked in the stalls used for nothing. There were no taxis around and taxis should certainly not have first priority anyway. The guard couldn’t wait to ask whose car that was when he decided to come out of his cushy little hiding place and stop doing whatever it is they do in there… which ain’t much. Like I said to the security guard, patients are more important than taxi cabs!

Reserved Parking for Taxi SignYou know what’s even more irritating? Who the heck is Akamai Cab? I don’t even know this company! “The Cab” or “Charley’s Taxi” would at least be familiar, but it’s even an unknown company! Akamai means smart or intelligent. They’re not very bright letting themselves be put into such an unpopular situation. I know some people catch cabs to the clinic but most people in need of urgent care drive are driven to the clinic… by family members or by friends.

This is a medical provider not a shopping center! Kaiser, get your priorities straight! Next thing you know they’ll reroute the ambulances to make room for the garbage truck. Sorry Kaiser, but this was an idiotic thing to do!

I am always the first person to back this medical provider up and to tell people they are crazy for paying the rates of other medical providers and that they should be a Kaiser patient etc., so THAT has NOTHING to do with it! This move of theirs was just plain dumb! My advice? Fix it and hire a new security company.

And call “The Cab” at 422-2222. No, no connection, I just love the commercials! The Cab is “for Tutus too!” Come on guys, fix this so I can update this story and send the clinic flowers… kick the cabs to the curb and let your patients have access to their care!

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